Uber Canada is making several changes aimed at offering drivers and couriers more transparency about their earnings and better protection when they’re on the road.
The changes include a pilot rolling out later this year that will provide B.C. and Ontario drivers with more information, including the estimated fare and expected destination, before they accept a trip.
The company is also aiming to protect drivers across the country by identifying consumers who falsely report incidents or poorly rate drivers based on traits beyond their control — mechanical issues or bad passenger behaviour — and ensuring those reviews and allegations are not considered in drivers’ ratings or account deactivations.